Customized Service
We provide customized industrial controllers and industrial internet solutions according to the specific needs and requirements of our customers, ensuring that the performance and reliability of our products fully meet their expectations.
Pre-sales Consulting
We are committed to providing our customers with professional pre-sales consulting services to assist them in selecting the most suitable solutions and ancillary services in the field of industrial automation and industrial Internet, as well as answering their questions and challenges in this field.
Delivery Support
During the delivery process, we can provide customers with comprehensive service support and ensure delivery time and delivery quality to ensure that customers get the best experience and value when using our products and solutions.
Technical Support
We can provide comprehensive technical support services, including guidance and assistance in the commissioning of industrial controllers, the use of industrial Internet platforms, etc., to ensure that the products have been maintained in excellent operating condition.
1. pre-sales consulting support
2. installation and commissioning support
3. on-site support
4. after-sales support
After-sales service
For product problems or customer confusion, the company official can provide professional after-sales service support. Technical support team can respond to customer needs in a timely manner, lend a helping hand, and achieve customer satisfaction after-sales service support.
Technical Support
01.Pre-sales consulting support
We understand that before the industrial digital transformation, you may have some questions and needs to know more about our products and solutions, we provide comprehensive pre-sales consulting support.
(1) Product introduction and demonstration:
Our sales team will provide you with a detailed introduction of the functions, features and advantages of our industrial controllers and industrial operating systems, as well as practical demonstrations, so that you can better understand the performance of the products and how to use them.
(2) Solution Consultation:
Our engineers will communicate with you in depth to understand your business needs and challenges, provide you with customized solution suggestions, and help you find the most suitable solution for your digital transformation.
(3) Technical Consultation and Evaluation:
If you have any questions about our technical details and performance, our technical experts will provide you with detailed technical consultation and evaluation to ensure that you have a clear understanding of the technical characteristics of our products.
Pre-sales consulting support
Installation and commissioning support
02. Installation and commissioning support
Our professional team will come to your site to provide you with comprehensive installation and commissioning services to ensure the normal operation of industrial controllers and industrial operating systems.
(1) On-site installation:
Our engineers will arrive at the site in person for equipment installation and wiring according to your requirements and system design scheme to ensure the correct installation and connection of the equipment.
(2) System debugging:
We will carry out comprehensive debugging of industrial controllers and industrial operating systems to ensure the stability and reliability of the system, as well as the normal operation of various functions.
(3) On-site training:
We will provide on-site training for your staff to help them familiarize with and master the use of industrial controllers and industrial operating systems and techniques to improve work efficiency.
03. After-sales technical support
Our after-sales technical support team will provide you with continuous technical support and services to ensure smooth operation and problem solving in the process of utilization.
(1) Troubleshooting and maintenance:
If you encounter any faults or problems during use, our engineers will respond promptly and provide solutions to ensure that your system can quickly return to normal operation.
(2) Regular maintenance and upgrade:
We will regularly maintain and upgrade your industrial controllers and industrial operating systems to ensure system stability and safety, and provide you with the latest features and performance optimization.
(3) Remote monitoring and remote support:
Through remote monitoring technology, we can monitor your system operation status in real time and provide remote support to help you solve problems and optimize system performance.
After-sales technical support

Start your journey to smart manufacturing!

Online Message

Basic Information

Demand Information